Shipping policy

To determine Shipping Rates & Times

Shipping rates and estimated delivery times depend on the shipping speed that you select and the weight/size of the items in Your Cart.

To determine the applicable shipping rate for items in Your Cart:

  1. Review Your Cart for progress toward the shipping threshold.
  2. Select Proceed to checkout.
  3. Select or add your shipping address.
  4. Select a payment method and select Continue.

The total shipping & handling cost will be listed under the Order Summary.

How are Shipping and Delivery Dates Calculated?

We estimate delivery by adding transit time to the shipping date.

Transit time depends on your shipping speed. We use business days, excluding weekends, and account for holidays to calculate transit time. An exception to this delivery schedule is when a weekend delivery option is available during checkout.

The date may change before you order for your order confirmation email will have the final delivery date.

Customers can track orders in our Shop app: https://www.shopify.com/shop

Customs processes may delay orders and deliveries.

Note: Unexpected delays such as weather conditions add 2-3 business days. Ordering more items may make some ineligible for One-Day Delivery if they aren't available locally.

Domestic Shipping Restrictions

There are limitations, which prevent us from shipping certain products to some geographical locations in the U.S. The locations include U.S. territories, protectorates, P.O. Boxes, military installations (APO/FPO addresses), and diplomatic posts (DPO addresses).

These restrictions can be related to local/state laws and statutes hazmat materials, large and oddly shaped items.  If you have a question about the shipping eligibility for a specific product, see the product detail page for more information.

There are special eligibility considerations when shipping items to domestic areas outside of the 48 contiguous states including Alaska, Hawaii, and Puerto Rico. Not all items may be shipped to these locations for the same reasons identified previously. 

About Customs, Duties & Taxes

When ordering from Keila & Mia Fashion & More  you're responsible for assuring the product can be lawfully imported to the destination.

Recipients of international shipments may be subject to import taxes, fees, and customs duties (hereafter, Import Fees), levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. Components that play a role in Import Fee calculations are (among others):

  • Product category and price
  • Shipping costs and package weight
  • Customs clearance channel
  • Import taxes based on custom duty amounts

Customs policies vary widely, and some countries don't charge Import Fees for shipments that fall below a minimum value. Contact the customs office of the destination country for more information.

To simplify the customs clearance process on products shipped by K & M, you will see either Import Fees Deposit or Import Charges during checkout, for eligible destinations.

Regulations

The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.

Note: Customs offices in some countries or regions require the importer of record to provide a form of identification before releasing a shipment, such as a Passport, Tax ID, etc. For more information go to the US Customs and Border Protection website: Basic Importing and Exporting | U.S. Customs and Border Protection (cbp.gov)

Shipping Times to Alaska, Hawaii, and Puerto Rico

Shipping times to Alaska, Hawaii, and Puerto Rico vary depending on the destination and selected shipping time.

Destination Country

Standard Shipping (business days)

Expedited Shipping (business days)

Priority Shipping (business days)

Alaska & Hawaii

3 to 7

2 to 5

1 to 4

Puerto Rico

3 to 7

2 to 5

1 to 4

 

Shipping Times to U.S. Territories and Freely Associated States

Shipping times to American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, and the U.S. Virgin Islands depend on your location and selected shipping speed.

Destination Country

Standard Shipping (business days)

International Priority Shipping (business days)

American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, U.S. Virgin Islands

3 to 5

1 to 4